PRIVACY POLICY
How EVENTCORE collects, uses and protects your information while you use our website, app and services.
Overview
At EVENTCORE, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website, use our mobile application and engage with our services (collectively, the “Platform”).
By using EVENTCORE, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information that you provide directly to us, as well as information collected automatically when you use our Platform.
- Personal information (e.g. name, email address, phone number, company name)
- Account information (e.g. profile details, preferences, event interests)
- Transaction-related information processed securely through third-party providers
- Usage information (e.g. pages visited, features used, browser and device information)
How We Use Information
We use the information we collect to:
- Provide, operate and improve the EVENTCORE Platform
- Connect clients with trusted event vendors
- Personalize your experience and recommend relevant services
- Communicate with you about your account, bookings and updates
- Ensure the security and integrity of our services
- Comply with legal obligations
Cookies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic and better understand user behavior. You can manage cookie preferences through your browser settings.
Sharing of Information
We do not sell your personal information. We may share your information with:
- Trusted service providers who help us operate our Platform (e.g. payment processors, cloud hosting, analytics providers)
- Event vendors only when you choose to connect or make an inquiry
- Legal authorities, if required by law or to protect our rights
All third parties are required to handle your information responsibly and in accordance with this policy.
Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations and resolve disputes. When no longer needed, we securely delete or anonymize your data.
Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Restrict or object to certain data processing activities
- Withdraw consent at any time where processing is based on consent
To exercise these rights, please contact us using the details below.
Security
We implement reasonable administrative, technical and organizational safeguards to protect your information from unauthorized access, disclosure, alteration or destruction. However, no system can be guaranteed 100% secure.
Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before sharing any information.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact the EVENTCORE support team through our contact page or email sales@eventcore.lk.